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Recorded meetings can be found in the Home tab of your account. Look for the title of the meeting you recorded and you will find a button on the meeting tile that says “Recordings.”  Click on “Recordings” and you will see an option to download or delete.

 

To schedule a meeting, log in to your account. Navigate to the Home tab and press New Meeting. Enter the meeting name and click save.

To share the meeting details, select Meeting Info. You can then copy the meeting details and provide them to your connections.

To add users to your account, navigate to the User Management tab. Select “Add User.” Enter the required information and select the role type, either Administrator or Moderator. Click “Add” to save the new user. The new user will receive a welcome email to complete their account setup. 

Administrators have full user privileges and can add or remove users. Moderators can only host and schedule meetings.

Go to the User Management tab on your account. Locate the user you want to delete and press “Delete” in the upper right-hand corner.

Currently, there is only one subscription level of EdisonLive – and it’s free!

Log into your account and navigate to support. At the bottom of the screen, there is an unsubscribe button. If you deactivate your account, your account will be canceled, along with any administrator or moderator accounts you have added. Your recorded meetings will also be permanently deleted.

To make updates to your account, log into your account and then click on “Profile.” From here, you can select Edit under email or password to make any changes.

The custom content area is a great way to link to outside sites such as e-commerce or payment platforms. With one-click during your meetings, participants can access those outside sites to make donations, payments or make purchases.

All video conferencing controls are located in the floating toolbar at the bottom of the screen. If you are not actively using the tools, the toolbar will disappear. Simply hover over the bottom of your screen to make it reappear.

To share your screen, click on the “Share Screen” icon in the bottom left-hand corner of the meeting room.

Only moderators can mute all participants. To mute everyone, click on the “More Actions” menu in the bottom right and corner. Select “Mute Everyone.”


To mute an individual participant, locate the menu bar on the participant’s individual tile. Select the menu and then click “Mute.” Confirm you want to mute the participant by pressing mute on the pop-up window.

Only moderators can record meetings. To begin recording, click on the “More Actions” menu in the bottom right and corner. Select “Start Recording”

Recorded meetings can be found in the Home tab of your account. Look for the title of the meeting you recorded and you will find a button on the meeting tile that says “Recordings.”  Click on “Recordings” and you will see an option to download or delete.

 

You can manage video quality by clicking on the “More Actions” menu. Select video quality and adjust to your desired settings. Adjusting to lower quality video, especially when connectivity is low, will decrease the stress on your computer and increase functionality. To enhance video quality, you can also try the following things:

  • Connect to a strong wifi signal
  • Avoid shared networks with high traffic
  • Minimize the number of applications running
  • Reduce the number of open browser windows
  • Make sure your computer is plugged into a power source
  • Try using the EdisonLive mobile app

Speaker stats are located in the “More Actions” menu. Click on “More Actions” in the bottom right-hand corner and select “Speaker Stats.” This will show you the time spoken per each individual participant in the conference

 

Click on the “More Actions” menu in the bottom right corner and select Start Streaming. Once prompted, use social sign-in to access your YouTube account then enter your YouTube Live stream key and click Start live stream.

Please note, you must have a valid YouTube account that has been verified by YouTube before you will be able to stream live. Requesting a live stream key from YouTube typically takes 24 hours.

Click on the “More Actions” menu in the bottom right-hand corner and select Share a YouTube Video. Once prompted, enter the correct URL of the video you want to share.

Click on the Tile icon next to the “Information” icon in the bottom right-hand corner. This will toggle between tile view and speaker view.

 

Mute or unmute yourself by pressing the microphone icon.

Start or stop streaming video from your computer by clicking on the “Start/Stop” camera icon. A line will appear through the camera when your video stream is turned off.

Chat is located in the lower left-hand corner of the toolbar. Click the icon to beginning sending messages to all participants. 

Create a meeting, and then join, click on the information icon. Select “Add Pin,” enter the desired pin then select save. Copy the meeting information, and share that information with your guests. Participants will be required to enter the pin before they can join the meeting.

To hide the content area, you must be on speaker view. From there, you can click the arrow button to hide the content area and expand the meeting into full screen.

Select Speaker View:

Click the arrow button to hide the content area:

Once you hide the area, your meeting will transition to full screen.

 

Yes. To participate in an EdisonLive video conference from your mobile device, download the EdisonLive app from the Google Play or Apple App store.

Currently, you cannot create a new meeting from your mobile app. You can only join an existing EdisonLive meeting.

The mobile app does not currently sync with your EdisonLive account. To create an actual account and schedule meetings, you must register at www.edisonlive.com.

In order for your view your existing meetings, you must sync give the EdisonLive access to the calendar on your mobile device. You must use Apple or Android Calendar apps. Third-party applications such as Google Calendar do not currently sync with EdisonLive.

Log into your account and select the “Customize” tab. 

In the “Meeting Screen Logo” section, select “Upload Custom Logo.” Drag and drop your logo or manually upload an image by selecting “Upload Image” and searching for the file on your computer. Acceptable formats: PNG, SVG and JPG. Suggested size: 15MB. 

Log into your account and select “Customize.” In the Meeting Content area, you can input your desired information. The platform works best if you upload one image – we are working on future functionality to allow you to easily upload more than one.

 

Here’s some of our favorite examples (note – we build the content banner as a design file and load the entire banner as one image. These content banners are not built directly in the editor):

Coming soon: templates for easy customization!

You can upload an image up to 32MB. The suggested size is 400 pixels wide x 1075 pixels long. Our content editor will autoscale your image to fit.

The autoscale feature works best if you only upload one image. We are working on updating the platform to allow you to add multiple images that will autoscale together. 

The custom content area is a great way to link to outside sites such as e-commerce or payment platforms. With one-click during your meetings, participants can access those outside sites to make donations, payments or make purchases.

To hide the content area, you must be on speaker view. From there, you can click the arrow button to hide the content area and expand the meeting into full screen.

Select Speaker View:

Click the arrow button to hide the content area:

Once you hide the area, your meeting will transition to full screen.

 

EdisonLive video conferences are fully encrypted between all clients and our servers. Secure, randomized and unique meeting IDs are generated for each meeting to increase security. In addition, you also have the ability to set a unique password for all meetings. Our enhanced controls give moderators the ability to mute all, manage screen sharing, remove participants from the video conference and more. We will never sell, share or distribute your information.

There are many possibilities for why your video could be blurry. Internet speeds, computer hardware and connectivity can all impact video quality. To enhance video quality, you can try the following things:

  • Connect to a strong wifi signal
  • Avoid shared networks with high traffic
  • Minimize the number of applications running
  • Reduce the number of open browser windows
  • Make sure your computer is plugged into a power source
  • Try using the EdisonLive mobile app

There can be many reasons you hear an echo during your meeting. Echos sometimes occur when people use speakerphones or when a microphone and speaker are placed too closely together. Try having participants mute when they aren’t talking, having people use headphones and sometimes, it even requires people to change rooms if the echo is the result of voice reverb. Voice reverb occurs when voice/sound comes out of a speaker and bounces around the room and back into the microphone.

Simply click on the link in the meeting invite. You can also dial in using provided phone numbers or join through our iOS or Android mobile apps.

No – EdisonLive is web-based. You will never have to download anything to run a video conference and no updates will be required by you if you are utilizing the web-based platform. If you want to video conference on the go, the only download required is the iOS or Android app.

No, you are not required to have an account if you are simply a participant. You only need an account if you plan to host and schedule meetings.

We recommend Google Chrome. You may not get the complete experience using Firefox, Safari, Opera or Internet Explorer. Download Google Chrome for free: https://www.google.com/chrome/

Currently, you cannot create a new meeting from your mobile app. You can only join an existing EdisonLive meeting.

The mobile app does not currently sync with your EdisonLive account. To create an actual account and schedule meetings, you must register at www.edisonlive.com.

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Denver, CO 80206

Email

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